Monthly Archives: April 2011

Computer’s Freezing

My computer freezes and I have to turn it off and wait to turn it back on. What could be the problem?

It sounds like your computer may be overheating. Make sure it’s not inside of a cabinet with a closed door and that it has good ventilation. You’ll also want to open the case up and blow it out with a can of compressed air as there could be heavy dust covering fans and radiators. If your computer still freezes after you do this, it may be time for a new one, especially if it’s over 5 years old.

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Computer Clean up

How do I clean all the junk that has been downloaded to my computer so it will run faster?

There are programs that can be used such as CCleaner, but we recommend being very careful on how the options are set up as the program may remove more than intended.

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Sending Secure Emails

When you are sending sensitive information in an email, how can you make that one email secure? I have Windows 2010 and Vista.

The security of your e-mail depends on a few different things. If your Internet service provider allows e-mail secure socket layers (SSL), you can configure those setting in your Microsoft Office Outlook. For a truly secure e-mail, you would not only need to use an SSL on your end but also the recipient would need to have SSL on their incoming mail server as well. Unfortunately, however, securing a single e-mail is not an option – you either have all your e-mail secure, or none.

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