Category Archives: Google

I receive Spam from friends on Yahoo. Is their mailbox infected?

This week I’ve received 2 Spam messages from 2 different friends who use Yahoo Mail.
It looks like someone has been using their account to sent Spam to all contacts they have. Is it because their computer is infected by a Virus?

This is a  very common problem. Usually these hackers are able to gain access to email accounts (MSN/Hotmail, Gmail, Yahoo! Mail, yMail, etc.) without ever having to touch someone’s PC, so the odds of your friends’ computers being infected with a virus is low. It starts by receiving a suspicious email, there are all sorts of these. Usually curiosity causes people to click on the link within the email. Once you click on the link, you basically give the malware permission to access all your contacts, and then the spam begins. The best thing to do in this situation is to change your password AND security questions

That said, there IS a chance that their PCs (or at least one of them) are infected, so it is always good to have them checked over by a competent technician. If you think you may have been infected as well, have your PC looked at by a professional.


Posted in Computer Terms, Computer Training and Education, Gmail, Latest Questions, Microsoft Outlook, Tips, Virus Updates | Leave a comment

How do I remove Privacy protection? Is this a virus?

This morning when I started my computer a program called “Privacy Protection” started running a scan on my computer. It is telling me that I have all kinds of problems. Help me! I don’t know what to do!

Privacy Protection is a rogue antispyware program that spreads on the Internet with the help of Trojans. It makes computer users pay money for its useless version . That is another infection from the same family as Malware protection and Security Protection.

As soon as your computer will be supposedly scanned, you will be told that your system has been attacked by severe malware. The message will also say that as a result it can cause unauthorized access to your private information and hard drive data with a serious possibility of irreversible data loss and unstable PC performance. You may be also asked to install some software in order to initiate system files check. Later on it will download and install Privacy Protection program and right when you restart your computer, the fun part will start.

It is generally something you will not be able to remove without specialized tools and knowledge of the infection. There are guides online but they sometimes don’t remove all of the infection when followed. It is our recommendation to have a professional clean the PC to ensure it is completely done and done correctly.

Posted in Computer Terms, Computer Training and Education, Google, Latest Questions, Tips, Virus Updates | Leave a comment

Spam Emails

I have been receiving emails from friends indicating they are unable to open them. Is this a virus? How can I fix this?

It sounds like your email account has been compromised. The best thing to do in this scenario is to go and immediately change your password. At the same time, change your security question to something other than what it was.

This will not stop the return emails immediately, however the Emails will stop going out.

Posted in Computer Training and Education, Gmail, Latest Questions, Tips | Leave a comment

Email Settings

When I pull up my e-mail I am getting subject and date listed, but none of the senders’ information is listed in the column on the right. Please advise me how to get it to come up.

It all really depends on which email client you are using. If it is Microsoft Outlook then you can use the “View Menu” at the top, then select current view, and modify the way it displays things for you. If you’re not using Microsoft Outlook we will need to know which client you are using to assist you further.

Posted in Computer Training and Education, Gmail, Microsoft Outlook, Tips | Leave a comment

Gmail Features

Posted in Gmail | Leave a comment

Creating a Gmail Account

Posted in Gmail | Leave a comment

Google (Part 1) – Search Tips

Posted in Google, Search | Leave a comment