Category Archives: Virus Updates

AVASoft Professional Anti Virus

Posted on April 3, 2013 by Kyle Sorenson

AVASoft Professional Anti-Virus

AVASoft Professional Antivirus is classified as a rogue and as malware because it pretends to be an anti-virus program. What is being displayed is actually a fake scan result, makes it so you cannot launch your legitimate applications, and displays false security alerts that state there are security problems with your computer.

AVASoft Professional Antivirus will be configured to start whenever Windows boots up. When started, it will perform a fake scan of your computer that will state that numerous infections are present. If you try to clean these infections, though, AVASoft Professional will state that you first need to purchase the program before being able to do so. As all of the scan results displayed by this program are fake, please ignore any prompts to purchase the program.

If you or someone you know have this virus and are in need of help please call My Computer Works at (877) 273-2268 for a technician to remotely remove the virus.

Vista Internet Security 2012 Virus

Posted on December 14, 2011 by admin

I was on my computer when a scan popped up. It is called Vista Internet Security 2012. It is telling me I have 21 trojans, spyware, and other errors? I have AVG and it did not pick up any of this. Now it seems I can’t access things and it seems to be getting worse. What do I do?!

Vista Internet Security 2012 is a variant of the 2012 name-changing rogue program that changes its name randomly depending on the version of Windows it is installed on. This family of rogues is promoted in two ways. The first is through the use of fake online antivirus scanners that state that your computer is infected and then prompt you to download a file that will install the infection. The other method are hacked web sites that attempt to exploit vulnerabilities in programs that you are running on your computer to install the infection without your knowledge or permission. Regardless of how it is installed, once it is running on your computer it will install itself as a variety of different program names and graphical user interfacesdepending on the version of Windows that is running. Regardless of the name, though, they are all ultimately the same program with just a different skin on it.

It is generally something you will not be able to remove without specialized tools and knowledge of the infection. There are guides online but they sometimes don’t remove all of the infection when followed. It is our recommendation to have a professional clean the PC to ensure it is completely done and done correctly.

Posted in Computer Terms, Computer Training and Education, Latest Questions, Virus Updates | Leave a comment

I receive Spam from friends on Yahoo. Is their mailbox infected?

Posted on November 22, 2011 by admin

This week I’ve received 2 Spam messages from 2 different friends who use Yahoo Mail.
It looks like someone has been using their account to sent Spam to all contacts they have. Is it because their computer is infected by a Virus?

This is a very common problem. Usually these hackers are able to gain access to email accounts (MSN/Hotmail, Gmail, Yahoo! Mail, yMail, etc.) without ever having to touch someone’s PC, so the odds of your friends’ computers being infected with a virus is low. It starts by receiving a suspicious email, there are all sorts of these. Usually curiosity causes people to click on the link within the email. Once you click on the link, you basically give the malware permission to access all your contacts, and then the spam begins. The best thing to do in this situation is to change your password AND security questions

That said, there IS a chance that their PCs (or at least one of them) are infected, so it is always good to have them checked over by a competent technician. If you think you may have been infected as well, have your PC looked at by a professional.

Posted in Computer Terms, Computer Training and Education, Gmail, Latest Questions, Microsoft Outlook, Tips, Virus Updates | Leave a comment

How do I remove Privacy protection? Is this a virus?

Posted on November 16, 2011 by admin

This morning when I started my computer a program called “Privacy Protection” started running a scan on my computer. It is telling me that I have all kinds of problems. Help me! I don’t know what to do!

Privacy Protection is a rogue antispyware program that spreads on the Internet with the help of Trojans. It makes computer users pay money for its useless version . That is another infection from the same family as Malware protection and Security Protection.

As soon as your computer will be supposedly scanned, you will be told that your system has been attacked by severe malware. The message will also say that as a result it can cause unauthorized access to your private information and hard drive data with a serious possibility of irreversible data loss and unstable PC performance. You may be also asked to install some software in order to initiate system files check. Later on it will download and install Privacy Protection program and right when you restart your computer, the fun part will start.

Posted in Computer Terms, Computer Training and Education, Google, Latest Questions, Tips, Virus Updates | Leave a comment

Can you have too many anti-virus programs?

Posted on October 28, 2011 by admin

I have avast anti virus, spyware doctor, and malware bytes on my computer. My friend says it is to much and I’m just wasting space having this many programs. He says either have spyware doctor or avast and delete the other 2? Any thoughts would be appreciated.

You should only have one antivirus program. If you have more than one, they might conflict with each other. So basically, your friend is right. If you need help choosing the right protection for your computer, give us a call.

Posted in Computer Training and Education, Latest Questions, Tips, Virus Updates | 1 Comment

Virus

Posted on July 11, 2011 by admin

The only thing that works on my computer is Internet Explorer, what can I do to fix it. If I try to open ANYTHING it says “Choose the program you want to use to open this file:”.. and the only three on it are Adobe Reader 8.1, Internet Explorer, and Wordpad. Even if I simply try to open the calculator it says that, if I try to do the system restore button it says that. Basically IE is the only thing that works on my computer. I told Bestbuy in detail about my problem and they want $200 to do a full diagnostic something on it. A friend of mine said that the laptop (Asus) needs to be reset to its factory settings, but I don’t know how to do that.

What you have is an infection or at the least the aftermath of an infection. Without knowing the exact variant I couldn’t give advice on how to clean the computer. With the state your computer is in unfortunately you wouldn’t be able to run the tools to gather the information. If you have the cds that came with your computer you could restore it to like it was when you got it. You would lose all the information on the pc though. If you have a backup drive you could try restoring the computer too before you got infected then save the date to the backup. You would need the cds for that as well. In windows try. http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore If that doesn’t work you will need to Google system restore for your specific operating system. For the same price to diagnose your computer we could clean it for you. If you want us to work on it please call us at 800-990-4629.

Posted in Computer Training and Education, Latest Questions, Microsoft Windows, Tips, Virus Updates | Leave a comment

Virus Warnings

Posted on June 16, 2011 by admin

Posted in Computer Training and Education, Latest Questions, Tips, Virus Updates | Leave a comment

Security Shield

Posted on May 18, 2011 by admin

How do I get rid of Security Shield? It won’t let me open any sites to assist me.

Security Shield is what is known as a “rogue” virus; it pretends to be an anti-virus program, when in reality it is the virus. The removal procedure is often times very intricate, and you must follow the directions exactly as they are posted. The proper removal procedures can be found on this webpage: http://www.bleepingcomputer.com/virus-removal/remove-security-shield.
However, if you have any doubt or are unable to complete the instructions on that page, please call us at 1-877-629-6972.

Posted in Computer Training and Education, Latest Questions, Speeding Up Your Slow Computer, Virus Updates | Leave a comment

How can I remove Malware or Spyware from my computer?

Posted on May 16, 2011 by admin

How can I remove Malware or Spyware from my computer?

If you suspect you have Malware or Spyware on your computer and would like to know the best method for Malware or Spyware removal, the answer varies greatly with what kind of an infection, or what the name of it is. If you get the name of it, you can go to http://www.bleepingcomputer.com and search for it, and they should have a guide for the specific infection that you have!